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Company
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Project/dates
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Achievements
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Special Media Solutions Limited
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Re-development of systems for scalability and implementations for
Thomson Publishing and Waterstones
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Enabled Thomson Publishing to free-up warehouse space that was
previously used for returns and Waterstones to implement stock
rationalisation and consolidation programme
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J D Wetherspoon plc
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New supply chain systems
New back office and EPOS systems for pub estate
2004 - 2005
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Enabled Wetherspoon to bring supply chain management in-house
and open their own national distribution centre.
Implemented new generation systems for their pubs.
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Special Media Solutions Limited
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Goods Receiving, Warehousing and Despatch systems for returned
books
2002 - 2004
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Enabled pilot industry project with Macmillan further
developed into large scale systems to handle all of Macmillan’s returns
and other publishers
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Pizza Hut (UK) Limited
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CRM System
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New in-house CRM system delivered
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New Restaurant Systems
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Plan produced for new Restaurant Systems
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New on-line ordering web site
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New on-line ordering web site operational on time and budget
for trial
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Infrastructure Review
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Plan produced for new WAN
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2001-2002
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Interim I.T. Management
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Allders Department Stores
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New Customer Ordering, Warehousing and Distribution System for
Heavy Goods
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Overcame issues and delays - project delivered on time and
within budget
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Multiple Warehousing
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Overcame issues and delays - project delivered on-time
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Systems Review
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Systems Review produced
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New Supply Chain process (1999-2001)
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New Supply Chain Process produced
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New EPOS systems developed and implemented into three stores
(1985-1986)
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New stores able to open with new EPOS systems to tight time
scales
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BAA plc
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New analysis system for customer loyalty scheme
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Analysis of loyalty customer behaviour enabled
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Management of outsourced loyalty system
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New Segmentation for targeted marketing campaigns enabled
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1997-1998
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Issues with loyalty system resolved
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Fortnum & Mason plc
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New analysis system for customer accounts and on-line
customers
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Enabled targeted marketing campaigns
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1997-1998
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Enabled analysis of effectiveness of new on-line ordering site
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Caviar House
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New sales analysis system
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Enabled more effective analysis of sales and customer buying
behaviour
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1997-1998
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Enabled targeted promotions
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Nurdin & Peacock plc
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New EPOS system for Independent Retail Customers
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Over 100 new EPOS systems successfully implemented with retail
customers
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New EDI customer ordering system
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New EDI customer ordering system successfully implemented
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Integration of acquired company's systems and processes
(1995-1996)
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Acquired company's systems and processes successfully
integrated
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Somerfield
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New EPOS Scanning system implementation.
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All systems successfully implemented through £70m
programme
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New Stores administration, waste management and inventory
control systems (1993-1994)
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Improved margins, stock turn, reduced waste
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Employment Service
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New Job Centre promotions and vacancy system (1990-1991)
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New system successfully implemented into 150 Jobcentres
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Toys 'R' Us
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New EPOS and store control systems (1985-1988)
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First stores outside North America
opened with new systems to tight time scales. Implementations repeated in UK and throughout Europe
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C&A Modes (UK)
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New EPOS systems (1984-1988)
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New EPOS systems successfully implemented
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East Midlands Electricity
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New Showroom and distributed branch systems (1986-1987)
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New systems successfully implemented to time scale and budget.
New functionality enabled showroom re-design
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North Eastern Electricity
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New Showroom and distributed branch systems (1986-1987)
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New systems successfully implemented to time scale and budget
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Peacocks Stores
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New EPOS systems (1986-1987)
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New EPOS systems successfully implemented
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Dixons Group
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New EPOS systems (1984-1987)
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New EPOS systems successfully implemented throughout Currys and
Dixons Stores
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Mackays Stores
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New EPOS systems (1985-1986)
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New EPOS systems successfully implemented
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Laura Ashley
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New EPOS systems (1984-1985)
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New EPOS systems successfully implemented
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Co-Operative Retail Services / Co-operative Wholesale
Society / United North West
Co-op
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New store inventory and ordering system (1981-1984)
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New terminals implemented to all stores to electronically
capture stock levels and replenishment orders
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UniChem
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Customer Ordering System (1981-1984)
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Customer Ordering terminals implemented to 5,000 independent
Pharmacy outlets
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British Gas
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Field Engineering Survey System (1983)
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Implemented mobile field engineering survey system enabling
electronic recording
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British Shoe Corporation
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New in-store data communications system (1982-1983)
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New systems successfully implemented to multi-level stores to
increase selling space
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Burton Group plc
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New item-level data capture EPOS system (1976-1978)
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New system implemented to 110 store division to provide Head
Office manpower savings and greater and more timely sales and merchandising
information
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